Shipping / Return Policy

POLICIES SHIPPING

Orders are typically processed within 2–5 business days. Delivery times vary by destination. Once dispatched, tracking information will be provided via email.

RETURNS & EXCHANGES

We accept returns and exchanges within 14 days of delivery. Items must be returned unused and in their original packaging, with all tags and accessories included. Personalised pieces are non-returnable.

To request a return or exchange, contact us at leonyxlondon@gmail.com with your order reference. Approved refunds are processed within 7–10 business days.

PRIVACY

We collect only the information necessary to process orders, provide customer support, and improve our services. Your personal information is never sold to third parties.

CONTACT

leonyxlondon@gmail.com
+44 7544 836473
London, United Kingdom